Straight answers to the questions business owners ask us most, from getting started and showing up on Google to what happens after your website goes live.
Getting started
01
Do I need a website if I'm already on social media?
Yes. Social media helps, but you don't own it and it rarely shows up on Google. A website is the one place you control, and it makes your business look established. It also gives your social media somewhere to send people who want to know more, call you or book.
02
What do you need from me to get started?
Just a few lines about your business: what you do, who your customers are and what you'd like the website to do. If you have a logo, photos or websites you like, send those too. We'll take it from there.
03
How much does a website cost?
It depends on the pages and features your business needs. After a short brief you get a clear quote for the whole project, agreed before any work starts.
04
How long does it take?
It depends on the size of the site and how quickly content and feedback come together. We agree a timeline with you at the start, so you know when to expect each step. See how the process works.
Google and search
05
Will my website show up on Google?
Every site is set up for search from day one: clear titles, fast mobile-friendly pages, a sitemap and structured data, plus your Google Business Profile. We also connect Google Search Console so your pages are discovered quickly and you can see which searches bring people to you.
06
Can you help me appear on Google Maps?
Yes. We set up or improve your Google Business Profile and link it to your website, which helps you appear on Google Maps and in local search results.
07
Will a redesign hurt my search rankings?
Not when it's done carefully. We review what's working first, keep your best content and set up redirects from old page addresses to new ones, so visitors and search engines land in the right place.
Design and content
08
Can you redesign my existing website?
Yes. We keep what already works, like your content and search rankings, and rebuild the rest with a modern design that's fast on phones.
09
Do you write the content?
We can. We'll plan what goes on each page and write clear, plain-language copy using the words your customers search for. Or, if you'd rather write it yourself, we'll guide you.
10
Will my website work on phones?
Yes. Every site is designed for phones first, then tablets and desktops, and tested on real devices before launch.
11
Can you add animation or 3D?
Yes. Scroll animation and interactive 3D can make a brand or launch memorable. We use them with a purpose and keep the site fast, and visitors who prefer reduced motion get a calmer version.
After launch
12
Can I update the website myself?
Yes. We set up an easy editor for your text and images and show you how to use it.
13
Do you look after hosting and updates?
We can. We can host your site, keep it backed up and up to date, and make changes for you whenever you need them.
14
Do you build online stores?
No. We focus on showcase websites that bring in enquiries: calls, messages, bookings and contact forms.
Still wondering about something?
Ask us anything. We'll reply with a straight answer.